Last Updated: July 30, 2026
At Mantra Pause™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping/delivery address
- Order details and purchase history
- Information you provide when contacting our customer support
- Payment or transaction information necessary to process your order
We do not intentionally collect or store sensitive payment information such as complete credit/debit card numbers when payment is processed through a third-party payment provider.
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Website interactions
- Referring website
- Cookies and similar technologies
This information may be used to maintain website functionality, security, analytics, and improve your overall browsing experience.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Arrange delivery and shipping
- Confirm your order and provide order updates
- Respond to your questions and support requests
- Process payments and transactions
- Prevent fraud and unauthorized activity
- Improve our website, products, and services
- Understand how visitors use our website
- Send promotional or marketing communications where permitted and where you have provided consent
- Comply with applicable legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties when required to operate our business, including:
- Payment processors and payment service providers
- Delivery and courier companies
- Website hosting and technology providers
- Analytics and website performance providers
- Customer support and communication services
- Marketing service providers, where applicable
These parties may only receive information necessary to provide their services or fulfill the relevant business purpose.
We may also disclose information when required by law, legal proceedings, governmental requests, or when necessary to protect our rights, customers, website, or business.
4. Payments
Payments may be processed through third-party payment providers. Your payment information may be collected and processed directly by the relevant payment provider according to its own privacy and security policies.
Mantra Pause™ does not intentionally store complete credit or debit card details on its own servers.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep your shopping experience functional
- Understand website traffic and usage
- Improve website performance
- Analyze how visitors interact with our website
- Support relevant marketing activities, where applicable
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Analytics and Third-Party Services
We may use third-party services such as analytics, advertising, payment, hosting, or other technology providers.
These services may collect information about your device or interaction with our website according to their own privacy policies.
Where applicable, third-party services may use cookies, pixels, tags, or similar technologies to help us understand website usage and improve our services.
7. Marketing Communications
If you choose to subscribe to our newsletter, promotional messages, or other marketing communications, we may use your contact information to send you updates, offers, product information, or other relevant communications.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill your orders
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Meet legal, accounting, or regulatory requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate steps.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Mantra Pause™
Email: mantrapause@gmail.com
Phone/WhatsApp: +92 3022241006
