Last Updated: July 30, 2026
At Mantra Pause™, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.
1. Order Processing
Orders are processed after successful payment confirmation or order verification, where applicable.
We aim to process orders within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, or busy periods, processing may take longer than usual.
2. Delivery Time
Once your order has been dispatched, delivery usually takes approximately:
2–5 business days
Delivery times are estimates and may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before your order is confirmed.
Any applicable delivery charges may vary depending on the delivery location, order size, or promotional offers.
4. Delivery Areas
We currently deliver to locations within Pakistan.
Delivery availability may vary depending on the courier service and destination.
If your location is outside our standard delivery area, we may contact you to discuss available delivery options.
5. Order Tracking
Where tracking is available, you may receive tracking information after your order has been dispatched.
Tracking updates are provided by the relevant courier service and may take some time to appear after dispatch.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete delivery information.
Please carefully check your:
- Name
- Phone number
- House/building number
- Street/address
- City
- Postal code
Mantra Pause™ is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible.
7. Delayed or Lost Orders
While we work with reliable delivery partners, delays can occasionally occur due to circumstances outside our control.
If your order appears to be significantly delayed or is reported as lost, please contact us so we can assist you in communicating with the relevant courier service.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Where appropriate, we may request photographs or other information regarding the condition of the package and product to help us investigate the issue.
9. Failed Delivery
If a courier is unable to deliver your order because the recipient is unavailable, the address is incorrect, or the courier cannot contact the recipient, additional delivery attempts or charges may apply.
If an order is returned to us because of unsuccessful delivery, please contact us to arrange the next steps.
10. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our delivery services, courier partners, or business operations.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Mantra Pause™
Email: mantrapause@gmail.com
Phone/WhatsApp: +92 3022241006
